Last Updated On: 31 October 2025
The Drainage King Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website, drainageking.co.nz, or contact us about our drainage services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us through our online form, email, or phone, we may collect your name, phone number, email address, and any other details you provide related to your enquiry.
- Usage Data: We may automatically collect information about how you use our website, including IP address, browser type, pages visited, and the date and time of your visit.
- Cookies: Our website uses cookies to enhance your browsing experience and remember preferences. You can control or disable cookies through your browser settings.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To Respond to Enquiries: To contact you regarding your drainage needs, provide quotes, and arrange services.
- To Improve Our Services: To analyse how visitors use our website and improve its performance and usability.
- For Legal Compliance: To comply with any legal obligations or respond to lawful requests from authorities.
3. Sharing Your Information
We respect your privacy and only share your information in limited circumstances:
- Service Providers: With trusted third parties who assist with website hosting, maintenance, or analytics.
- Legal Requirements: When disclosure is required by law or necessary to protect our rights or prevent fraud.
We do not sell or rent your personal information to third parties.
4. Protecting Your Information
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no system is completely secure, and we cannot guarantee absolute protection of your data.
5. Your Rights
Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may ask us to correct any information that is inaccurate or incomplete.
To exercise your rights, please contact us at info@drainageking.co.nz.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect information about website performance. You can manage or disable cookies in your browser settings, but this may affect how certain features function.
7. Links to Other Websites
Our website may contain links to other websites for your convenience. Please note that we are not responsible for the privacy practices or content of those third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
The Drainage King Limited
Phone: 03 365 4642
Email: info@drainageking.co.nz